Shipping Policy – Surve IT Solutions
Welcome to Surve IT Solutions. This Shipping Policy explains how we process and deliver your orders. We aim to provide a smooth and timely shipping experience to all our customers across India.
Shipping Coverage
We currently ship across India through trusted delivery partners to ensure safe and secure delivery of your hardware and IT products.
Processing and Delivery Time
- Orders for in-stock items are processed and dispatched within 1 to 3 business days.
- Custom or bulk orders may require 4 to 7 business days for processing.
- Delivery time typically ranges from 3 to 10 business days depending on the delivery location.
Shipping Charges
- Standard shipping charges range from ₹49 to ₹199 based on product size and weight.
- Free shipping is available for prepaid orders above ₹2,499.
- Express shipping is available on request at additional cost.
Order Tracking
Once your order is shipped, you will receive an email or SMS with your tracking details. You can use this information to track your order in real time.
Delays and Exceptions
While we aim for timely delivery, delays may occur due to:
- Remote or hard-to-reach delivery locations
- Weather conditions or transport delays
- National holidays, strikes, or unexpected events
We will inform you promptly in case of any shipping delays.
Undeliverable Orders
If a package is returned due to an incorrect address or failed delivery attempts, the customer will be responsible for any re-shipping charges.
Contact Information
If you have any questions regarding your shipment, feel free to contact us:
Email: support@surveitsolutions.in
Phone: +91-9594353199